Shipping Rates and Policies

Up to Three Business Days Processing on Most In-Stock Orders
We know you want your order fast. That's why we strive to ship most orders stocked in our warehouse within three business days. See the "usually leaves warehouse in" text on the product description for specifics.  Our shipping days are Monday through Thursday.

Order Processing and Shipping
We've worked to create a fast, efficient and fair system for order processing and shipping. We know you want your order quickly, at the lowest possible cost.
When you choose your shipping method during checkout, we'll estimate the delivery date for you. We base the date range we give you on the estimated processing time (we call it the "Availability" time on the product page) and the shipping method you choose.

Cold/Hot Weather Shipping

Wild Creations employs very careful and thoughtful packing techniques to ensure the health and safety of all live animals and fish shipped throughout the year. During times of inclement weather, however, it is difficult to guarantee the proper handling of the shipment during transit, to assure the prompt receipt and care of the animals, and to predict weather-related delays. Therefore, during periods of inclement weather, Wild Creations reserves the right to hold shipments for a period of time until such weather conditions end and safe shipment of live animals and fish can be guaranteed. Customers will be notified by email of such delays, and shipments will be sent as soon as weather permits.

Our commitment is to uphold the highest level of customer service possible while balancing the thoughtful and safe care of our animals and fish. Thank you very much for your understanding.